Moodle Help - How-to

Help material for instructors using Moodle has documentation on everything you can do with Moodle if you do not find what you are looking for below.

Frequently Asked Questions

How do I enter the final grades for my class?

Go to the instructor portal:

Click the orange LOGIN button in the top right navigation bar and select Instructor and login with your email address and password.

If you have not set up your account, under the green box that says “I already have an account,” follow these steps:

Copy and paste your email address into the User Name field on the Log-in page.
Click Forgot Password.
You will receive an email from us shortly containing a new system-generated password.
Copy the new password and paste it into the Password field. Remember, it is case-sensitive.
Click Continue and you will be connected to the Instructor Portal.
You can change your system-generated password at any time by accessing My Profile and following the steps provided.

Should you have any questions or issues regarding the Instructor Portal, or any other comments about our new website, please contact Academic Services at

I don't see my class listed in Moodle - what should I do?

Contact or call Student Services at (951) 827-4105 or (800) 442-4990 and they will assist you. 

Students can't see a forum in my class.

In the Administration block, you can click Switch Role to and choose Student to see the student view. If something is not visible in the student view, it is not visible to your students. Switch back to the Teacher role when you are done.

If a forum is not visible, check to see that it is not hidden. Turn editing on and if there is an eye icon next to the forum and for the week where the forum is located, then it should be visible. If the icon for the week or the forum is a closed eye, click it to make it visible.

If you have set up Access Restrictions for the forum, if today's date is not in between the from and until dates set for the access restriction, then the forum will not be visible. Change these dates in the Settings for the forum.

One of my students has submitted a file for an Assignment that I can't open.

In this case, the easiest solution is to ask the student to email you the file in a format you can open -- e.g. MS Word, PDF. It's best to specify the acceptable formats in your syllabus and in your assignments. Ask the student to submit future work in another format. It is also possible to delete the student's Assignment submission and allow them to resubmit their work.

How-to guides

How do I create a Forum?

How do I manage my forum subscriptions?

How do I grade Assignments and Forums?

How do I update the due dates for Assignments and Forums?

How do I use Rubrics?

How do I record audio using PoodLL?

How do I add an audio file to my class?

How do I use Moodle with my classroom class?

Last modified: Thursday, July 21, 2016, 10:40 AM